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Incident Reports

Document Every Incident On the Spot

Guards log incidents directly from the mobile app - complete with priority, location, witnesses, and actions taken - in seconds.

Incident Report Overview

Everything Captured in One Report

Each incident report is structured to capture all the information your team and clients need - from the initial details to the final resolution.

Incident Type & Priority

Classify each incident by type and assign a priority code so the right people are notified and response is matched to severity.

Location & Facility Details

The report captures the exact site location and facility type, so every incident is tied to the right property and client record.

Description & Injuries

Guards provide a brief description of what happened and document any injuries - giving management a clear written record straight away.

Witness Statements

Capture witness names, contact details, and written statements - with a digital signature field to confirm the account on the spot.

Emergency Responders

Record which emergency services were called, who was informed, and what actions were taken - keeping the full response chain documented.

Action Taken & Resolution

Document the steps taken to resolve the incident. The completed report is stored against the guard, site, and shift for audit and client review.

How It Works

From Incident to Completed Report

Three steps. Guards can file a full report without leaving the site.

1

Log the Incident

The guard opens the app, selects the incident type and priority, and fills in the location and a brief description.

2

Add Details & Witnesses

Injuries, emergency responders, witness statements, and digital signatures are added before the report is submitted.

3

Review on the Dashboard

Managers see the completed report instantly on the dashboard, linked to the guard, site, and shift it belongs to.

See Incident Reporting in Action

Request a free demo and we'll show you how guards log and submit reports from the field.

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